NCC Capital Credits

Capital credits for members result from a surplus of funds remaining from doing business with the co-op. As a local Telephone, Internet, or Video subscriber, you are automatically a member/owner of NCC. Each time you pay your bill, you’re making an investment in a company you and your neighbors own.

NCC To Retire $1.3 Million in Capital Credits in 2026

At their June 2026 board meeting, the NCC board of directors approved a general capital credit retirement in the amount of about $1.3 million.  This consists of capital credits from margins allocated in 2000 and 2025. Retirement of capital credits is scheduled to happen this Fall. Amounts under $25 will not be issued, but will remain in the member’s account. Bill credits will be issued for any active customer with an amount under $100. Checks will be issued and mailed for over $100 and inactive customers (if over $25).

Members’ unretired capital credits are used by the cooperative to maintain a solid financial base, to build equity, to provide quality service, and to help the local communities with economic development efforts and donations. This refund reflects a partial retirement of total capital credits, based on NCC’s good financial standing. 

Please advise us of any change of address so that you will continue to receive your refund each year.

The capital credits that have accrued over time will be assigned to the surviving spouse or retired to the estate if there is no surviving spouse. 

In 2023, NCC retired $1.5 Million in capital credits and was distributed to members doing business with the cooperative in the years of 1996, 1997 and/or 2022. Your individual refund is dependent upon your patronage during these years.

A capital credit allocation statement is sent to you after the board of directors approves the previous year’s financials and summarizes the activity in your capital credit account with NCC. It is based on how much business you do with the cooperative. The more business you do each year makes your share of the profits greater. The balance on your statement is yours and over time this money will be paid to you. 

As a member-owned cooperative, capital credits represent each member’s ownership of NCC. Capital credits are allocated to the members each year based on annual margins and the member purchases made at NCC. These annual margins are used as working capital to operate the business. Based on the financial condition of the cooperative and at the discretion of the Board of Directors, these capital credits can also be retired to the members as cash.

Capital credits for cooperative members result from a surplus of funds remaining from doing business. As a local telephone, internet or video subscriber, you are automatically a member/owner of NCC. Each time you pay your bill for NCC service, you are making an investment in a company you and your neighbors actually own!