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NCC’s 

Network Management Practices Policy Disclosure 

Pursuant to the Federal Communications Commission’s Restoring Internet Freedom  Declaratory Rules, Report and Order and Order, NCC’s (“Provider”) policies regarding  network management practices, performance characteristics, and commercial terms are  provided in entirety so that Provider’s current customers, prospective customers, third-party  content providers and other interested parties can make informed choices regarding the  broadband Internet access services offered by Provider, and the extent Provider’s network  management practices may affect those services. 

Network Management Practices 

In the interest of providing the best online experience possible for all of Provider’s customers,  Provider utilizes reasonable network management practices tailored to achieve legitimate  network management purposes. Because bandwidth is a limited resource for broadband  Internet service providers, it is essential that Provider reasonably manages its network to  promote the use and enjoyment of the Internet by all of Provider’s customers. By engaging in  reasonable and responsible network management, Provider uses its best efforts to deter its  customers from being subjected to the negative effects of spam, viruses, security attacks,  network congestion, and other risks that threaten to degrade service. The network  management practices employed by Provider are consistent with industry standards.  

Congestion Management  

Congestion is rare, but does occur. When it occurs, NCC internet subscribers may experience  decreased speeds/performance, but bandwidth is allocated fairly and in an application neutral  way (without regard to protocol, application, or service that the NCC internet subscriber  chooses to access over the NCC internet services). 

Application-Specific Behavior 

Provider does not make use of any application-specific network management practices.  Provider does not favor, modify, inhibit, rate control or block any specific protocols, protocol  ports or fields, or any applications or classes of applications. 

Device Attachment Rules 

In order for a device to be approved for use on the Provider’s network, the device must  conform to publicly available industry standards and be non-harmful to Provider’s network.  

Security 

Edgewave/Eprism for NCC provided email addresses.

NCC’s Network Management Practices Policy_ 2018 

That NCC reserves the right to take action necessary to protect NCC’s network, and  other parts of the internet, from harm/disruption. This may include terminating or  suspending service to subscribers who engage in activity that violates NCC’s terms of  service which can be read at https://nccray.com/wp-content/uploads/2018/10/Internet 

Agreement_AUP.pdf 

Performance Characteristics 

Provider offers broadband Internet access service via DSL, FTTH, Fixed Wireless, or  COAX.  

The advertised speed of Provider’s Internet service is the maximum speed achievable  with the technology utilized by Provider. While the maximum advertised speed is  attainable for end users, several factors may affect the actual speed of Provider’s  Internet service offerings, including, but not limited to: the distance of the consumer’s  home or office from Provider’s central office (i.e., the further away the customer is from  the central office, the slower the broadband speed), the end user’s computer, modem or  router, activity during peak usage periods, and other Internet traffic. 

IPTV and VoIP do not affect the Broadband service 

Provider does not offer any specialized services.  

Commercial Terms 

Pricing 

In order to meet the usage and budgetary needs of all of our customers, Provider offers  a wide selection of broadband Internet access plan options, including promotional  offerings, bundled service choices, and ala carte alternatives.  

To see Provider’s current promotions and pricing on broadband Internet access service,  please visit our website www.nccray.com or call 701-568-3331 to speak with a customer  service representative. 

Early Termination Fees 

If a customer previously entered into a service agreement with Provider for broadband  Internet access service for a defined service term, and customer desires to terminate  the service agreement prior to the expiration of that term, Provider may charge a  reasonable early termination fee if such fee is clearly indicated in the service  agreement.  

Provider’s early termination fee includes a NECA fee of $25. 

Usage-Based Fees

NCC’s Network Management Practices Policy_ 2018 

Provider does not charge end users a usage-based fee for Internet service. Privacy Policy 

The Provider’s network management practices as discussed herein are intended solely to  provide the best online experience possible for all of Provider’s customers by safeguarding our  network and its users from spam, viruses, phishing, and other unwanted or harmful online  content and activities. Provider’s network management practices are not intended, nor  implemented, to block consumers from accessing the content and applications of their choice,  deprive consumers of their entitlement to competition, or discriminate against or in favor of  certain network traffic. End users with questions, concerns or complaints regarding Provider’s  network management practices are encouraged to contact Provider for issue resolution. 

Contact Us  

If you have any questions regarding Provider’s Network Management Practices Policy or would like to file a complaint with Provider regarding its network management  practices, please contact Provider at:  

NCC
Attn: Operations Manager
PO Box 38, Ray ND 58849
701-568-3331
701-568-7771
ncc@nccray.com
www.nccray.com 

Further, if you believe that Provider is in violation of the FCC’s Open Internet Rules, you  may file either an informal or formal complaint with the FCC. 

http://esupport.fcc.gov/complaints.htm 

Additional Disclaimers 

The Open Internet Rules, as adopted, and Provider’s Network Management Practices  Policy are not intended to affect, alter or otherwise supersede the legal status of  cooperative efforts by broadband Internet access service providers and other service  providers that are designed to curtail infringement in response to information provided  by rights holders in a manner that is timely, effective, and accommodates the legitimate  interests of providers, rights holders, and end users.  

Furthermore, the Open Internet Rules, as adopted, and Provider’s Network  Management Practices Policy do not prohibit Provider from making reasonable efforts to  address the transfer of unlawful content or unlawful transfers of content.

NCC’s Network Management Practices Policy_ 2018 

For additional information, please review Provider’s Acceptable Internet Use  Policy/Subscriber Agreement at: https://nccray.com/wp content/uploads/2018/10/Internet-Agreement_AUP.pdf